Data Protection Declaration

Unless stated otherwise below, the provision of your personal data is neither legally nor contractually obligatory, nor required for the conclusion of a contract. You are not obliged to provide your data. Not providing it will have no consequences. This only applies as long as the processing procedures below do not state otherwise. “Personal data” is any information relating to an identified or identifiable natural person.

Controller for data processing

The Controller according to Art. 4, para. 7 General Data Protection Regulation (GDPR) is

Freeletics Apparel GmbH
represented by Company Director Daniel Sobhani
Lothstrasse 5, 80335 Munich, Germany
+49 (89) 4520 5180
Email: support@freeletics.com

Server log files

You can use our websites without submitting personal data. Every time our website is accessed, user data is transferred to us or our web hosts/IT service providers by your internet browser and stored in server log files. This stored data includes, for example, the name of the site called up, date and time of the request, the IP address, amount of data transferred and the provider making the request. The processing is carried out on the basis of Article 6(1) f) GDPR due to our legitimate interests in ensuring the smooth operation of our website as well as improving our services.

Customer account / Orders

Customer account 

When you open a customer account, we will collect your personal data in the scope given there. The data processing is for the purpose of improving your shopping experience and simplifying order processing. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your customer account will then be deleted.

We offer you the opportunity to log into your Freeletics account or to register for a Freeletics account by clicking on the appropriate link in the shopping basket or on the web page. You are then redirected to the Freeletics GmbH website where you are informed what data Freeletics GmbH needs from you for registration — namely first name, last name, gender, and email address. 

This is necessary for identification so that a secure Freeletics account can be created. We save your email data here and we will contact you at this address with information, if necessary. Without your consent, we will not forward any of your data to Freeletics GmbH. Important: At no point will we have access to your Freeletics login details. You can find out how Freeletics GmbH handles privacy settings by consulting the Data Protection Statement (https://www.freeletics.com/en/pages/privacy). There you will also find the valid provisions for all above-mentioned possibilities of logging in and registering with us.

When you have logged into your Freeletics account, your shop profile is pre-filled with your name, email address, Coach status, birthday and user ID. The purpose of data processing is to improve your shopping experience and to simplify the ordering process. The processing is done on the basis of Art. 6 (1)(a) GDPR with your consent. You can revoke your consent at any time by notifying us. This does not affect the legality of any processing carried out so far on the basis of that consent. Your customer account at Freeletics Apparel GmbH is then deleted.

Collection, processing, and transfer of personal data in orders

When you submit an order we only collect and use your personal data insofar as this is necessary for the fulfillment and handling of your order as well as processing of your queries. The provision of data is necessary for the conclusion of a contract. Failure to provide it will prevent the conclusion of any contract. The processing will occur on the basis of Article 6(1) b) GDPR and is required for the fulfillment of a contract with you.

Your data is transferred here, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for handling the order and IT service providers that you have selected. We will comply strictly with legal requirements in every case. The scope of data transmission is restricted to a minimum.

Contact / Evaluations / Newsletter

Collection and processing when using the contact form

When you use the contact form we will only collect your personal data (name, email address, order number, message text) in the scope provided by you. The data processing is for the purpose of making contact. By submitting your message you agree to the processing of your transmitted data. Processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. We will only use your email address to process your request. Finally, your data will be deleted, unless you have agreed to further processing and use.

Data collection when you post a comment

When you comment on an article or a contribution, we collect your personal data (name, email address, comment text) only in the scope provided by you. The processing serves to allow you to comment and to display comments. By submitting the comment you agree to the processing of the transmitted data. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time by contacting us without affecting the legality of the processing carried out with your consent up to the withdrawal. Your personal data will then be deleted.

On publication of your comment, the name and email address you have entered will be published.

Use of your email address for mailing of newsletters

We use your email address outside of contractual processing exclusively to send you a newsletter for our own marketing purposes, if you have explicitly agreed to this. The processing will be carried out on the basis of art. 6 (1) lit. a GDPR with your consent. You can withdraw your consent at any time without affecting the legality of the processing carried out with your consent up to the withdrawal. You can unsubscribe from the newsletter at any time using the relevant link in the newsletter or by contacting us. Your email address will then be removed from the distributor.

Your data will be forwarded to a service provider for email marketing in the course of order processing. It will not be forwarded to other third parties.

If you have logged into your Freeletics account on our site and, during the ordering process, have consented to receive newsletters, your customer account is linked with the Freeletics account and your newsletter is personalized in accordance with the data stored in your Freeletics account.

We draw your attention to the fact that in sending the newsletter, we evaluate your user behavior, i.e. opening behavior and click behavior. Technically speaking, the evaluation of your user behavior occurs via the service provider. This allows us to draw conclusions about your behavior in order to improve our newsletter and to ensure that you only receive the newsletter you are interested in.

If you want to prohibit personalization and tracking, or do not agree with processing for the purposes mentioned, you can object and unsubscribe from the newsletter by sending an email to support@freeletics.com or by clicking on the unsubscribe link which can be found in every email.

Use of your email address for mailing of direct marketing

We use your email address, which we obtained in the course of selling a good or service, for the electronic transmission of marketing for our own goods or services which are similar to those you have already purchased from us unless you have objected to this use. You must provide your email address in order to conclude a contract. Failure to provide it will prevent the conclusion of any contract. The processing will be carried out on the basis of art. 6 (1) lit. f GDPR due to our justified interest in direct marketing. You can object to this use of your email address at any time by contacting us. You will find the contact details for exercising your right to object in our imprint.You can also use the link provided in the marketing email. This will not involve any costs other than transmission costs at basic tariffs.

Payment service providers

Using PayPal

If during the ordering process, you select the payment service PayPal, your data are transmitted automatically to the payment service provider. By choosing PayPal as a payment option, you consent to the transfer of personal data required for payment processing. The provider is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. Data that are necessary for payment processing are transmitted. This includes, for example, first name, last name, address, email address, IP address, telephone number, mobile phone number and order details. The processing is done on the basis of Art. 6 (1)(a) and (b) GDPR with your consent and is also required for the fulfillment of a contract with you.

All PayPal transactions are covered by the PayPal Data Privacy Statement. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=en

Cookies

Our website uses cookies. Cookies are small text files which are saved in a user’s internet browser or by the user’s internet browser on their computer system. When a user calls up a website, a cookie may be saved on the user’s operating system. This cookie contains a characteristic character string which allows the browser to be clearly identified when the website is called up again.

We use these cookies to make our offering more user-friendly, effective and secure. Cookies also allow our systems to recognize your browser after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. These services require the browser to be recognized again after a page change.

Processing is carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our range of services. Cookies will be stored on your computer. You, therefore, have full control over the use of cookies. By choosing corresponding technical settings in your internet browser, you can be notified before the setting of cookies and you can decide whether to accept this setting in each individual case as well as prevent the storage of cookies and transmission of the data they contain. Cookies which have already been saved may be deleted at any time. We would, however, like to point out that this may prevent you from making full use of all the functions of this website.

Using the links below, you can find out how to manage cookies (or deactivate them, among other things) in major browsers:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Analysis / Advertising

The data processing described subsequently in this section, especially the setting of cookies, will be carried out on the basis of art. 6 (1) lit. f GDPR due to our largely justified interest:

- in the needs-based and target-oriented design of our website, for example, with tools for analysis and statistics

- in addressing the website visitors in a targeted manner using interest-based advertisement, e.g. using conversion tracking

You have the right to veto this processing of your personal data according to art. 6 (1) lit. f GDPR, for reasons relating to your personal situation.

Use of Google Analytics

Our website uses the web analysis service Google Analytics by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). The processing of data serves to analyze this website and its visitors. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services to the website operator relating to website and internet use. The IP address communicated by your browser as part of Google Analytics is not associated with any other data held by Google. Google Analytics uses cookies, which make it possible to analyze your use of the website. The information generated by the cookie regarding your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. Google uses this to shorten your IP address beforehand within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Your data may be transmitted to the USA. Following the US-EU Data Protection Agreement, Google has become “Privacy Shield“ certified and is therefore obliged to observe European data protection laws. You can prevent the collection of the data (including your IP address) generated by the cookies and related to your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. You can set an opt-out cookie to prevent collection by Google Analytics across devices. Opt-out cookies prevent the future collection of your data when you visit this website. You need to opt-out on all systems and devices in use for this to work comprehensively. If you click here, the opt-out cookie is set: Disable Google Analytics.

You can find more detailed information on the terms and conditions of use and data protection at https://www.google.com/analytics/terms/gb.html and at https://policies.google.com/?hl=en.

Use of Facebook remarketing

Our website uses the remarketing function “Custom Audiences” by Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA; “Facebook”). This function serves to address the visitor to the website with interest-related advertising on the social network Facebook. We have implemented Facebook’s remarketing tag on our website for this purpose. This tag sets up a direct connection to Facebook’s servers when you visit our website. This informs the Facebook server which of our web pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook you will then be shown personalized, interest-related Facebook ads. Your data may also be transmitted to the USA. Following the US-EU Data Protection Agreement, Facebook has become “Privacy Shield“ certified and is therefore obliged to observe European data protection laws.

You can deactivate the remarketing function “Custom Audiences” here.

You can find more detailed information on Facebook’s collection and use of data, your associated rights and options for protecting your privacy in Facebook’s privacy policy: https://www.facebook.com/about/privacy/.

Use of Google AdSense

Our website uses the AdSense function by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).

This function serves the purpose of renting out advertising space on the website and using these to address visitors to the website with targeted, interest-related advertising. This function displays personalized, interest-related adverts from the Google display network to visitors to the website. Google Analytics uses cookies, which make it possible to analyze your use of the website. The information generated by the cookie regarding your use of this website is usually transferred to a Google server in the USA and stored there. Following the US-EU Data Protection Agreement, Google has become “Privacy Shield“ certified and is therefore obliged to observe European data protection laws. Google may also transmit this data to third parties if this is required by law or the third party is processing the data on behalf of Google. On no account will Google associate your IP address with other Google data. You can permanently deactivate the use of cookies by following the link below and downloading and installing the plug-in: https://support.google.com/ads/answer/7395996?hl=en.You can also deactivate the use of cookies by third parties by calling up the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and following the opt-out instructions. You will find more information as well as Google’s data protection declaration at https://www.google.com/policies/technologies/ads/, https://www.google.com/policies/privacy/.

Plug-ins

Use of Google Maps

Our website uses Google Inc.’s feature for the embedding of Google Maps (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). This feature visually represents geographical information and interactive maps. Google also collects, processes and uses data on visitors to the website when they call up pages with embedded Google maps. Your data may also be transmitted to the USA. Following the US-EU Data Protection Agreement, Google has become “Privacy Shield“ certified and is therefore obliged to observe European data protection laws. Processing is carried out on the basis of art. 6 par. 1 point (f) GDPR due to our justified interest in the needs-based and targeted design of the website.

Further information on the data collected and used by Google, your rights and privacy can be found in Google’s privacy policy at https://www.google.com/privacypolicy.html. You also have the option of changing your settings in the data protection center, allowing you to administer and protect the data processed by Google.

Rights of persons affected and storage duration

Duration of storage

After contractual processing has been completed, the data is initially stored for the duration of the warranty period, then in accordance with the retention periods prescribed by law, especially tax and commercial law, and then deleted after the period has elapsed, unless you have agreed to further processing and use.

Rights of the affected person

If the legal requirements are fulfilled, you have the following rights according to art. 15 to 20 GDPR: Right to information, correction, deletion, restriction of processing, data portability. You also have a right of objection against processing based on art. 6 (1) GDPR, and to processing for the purposes of direct marketing, according to art. 21 (1) GDPR.

Contact us at any time. Our contact details can be found in our imprint.

You can contact our data protection officers directly at:

Freeletics Apparel GmbH
Personal/confidential FAO Data Protection Officer
Lothstraße 5, 80335 Munich, Germany
Email: wearprivacy@freeletics.com

Rights to complain to the regulatory authority

You have the right to complain to the regulatory authority according to art. 77 GDPR if you believe that your data is not being processed legally.

The following supervisory authority is responsible for Freeletics Apparel GmbH:

Bayerisches Landesamt für Datenschutzaufsicht
Postfach 606
91511 Ansbach
Germany

Right to object

If the data processing outlined here is based on our legitimate interests in accordance with Article 6(1)f) GDPR, you have the right for reasons arising from your particular situation to object at any time to the processing of your data with future effect. If the objection is successful, we will no longer process the personal data, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests or rights and freedoms, or the processing is intended for the assertion, exercise or defense of legal claims.

If personal data is being processed for the purposes of direct advertising, you can object to this at any time by notifying us. If the objection is successful, we will no longer process the personal data for the purposes of direct advertising.

last update: 19.11.2018

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