Order & Payment
We accept the following payment methods in the shop:
- Paypal: Use PayPal to pay your order in an easy and secure way. You will be redirected to PayPal during the ordering process. If you are already a PayPal customer, log in with your user data and confirm the payment. If you do not yet have a PayPal account, you can sign in as a guest or create a PayPal account and confirm the payment.
- Credit Card: Your credit card information will be encrypted using SSL to ensure the highest security protection.
- Amazon Payments: Pay with the credentials from your Amazon account. This makes shopping with us faster, simpler and safer.
- Apple Pay
Please note:All prices are in EUR. USD and GBP prices are based on current spot exchange rates and are only shown in product and collection pages to facilitate the shopping process. Customers are still charged and invoiced in EUR.
When will you charge my account?
Paypal: After receiving the order confirmation, your PayPal account will be charged the total order amount immediately.
Credit Card: Your credit card account will be charged at the conclusion of the transaction. In case of questions, please contact us under the contact details mentioned in the Legal Notice.
Amazon Payments: After receiving the order confirmation, your Amazon Payments account will be charged the total order amount immediately.
Do I need a Freeletics account to place an order?
No, you can shop with us as a guest. However, we provide you with the option of creating an account or logging in with your existing Freeletics account when you place an order. Shopping with a Freeletics account allows you to enjoy exclusive benefits, like birthday discounts and special sale promotions.
Is it possible to use a different billing and delivery address?
Yes. However, please make sure that the billing address is the same as the one registered with the bank that issued your credit card.
My question was not covered here, what can I do?
We recommend you to contact our friendly Customer Support team.